*We will ship your order and products to the address provided.
Return Procedure:
To start a return, contact us at support@lashtraders.com to obtain a return authorization number within 30 days of shipment (You must contact within 24 hours for shipment damage or defects see more below under section “Product Damage in Shipment or Defective”).
It is mandatory that the return authorization number must be clearly marked on the outside of the packaging. Any returns sent without the return authorization clearly marked will not be accepted or opened. No return will be considered more than 30 days after shipment was delivered.
Shipping and handling costs are your responsibility and will not be reimbursed – only the product cost of authorized returns is refunded. Allow 2 weeks for us to process your return once we receive your returned items.
Read Our Product Instructions:
Prior to using our products, please ensure that you have read and understand all the directions on the product label and on the packaging provided, so that you will be able to apply the product correctly.
Product Damage in Shipment or Defective:
If the item you receive is damaged in shipment or defective, you MUST contact us within 72 hours of receipt to initiate a return.
Refunds (if applicable):
All refund requests have to be processed and approved by the owners. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Late or missing refunds (if applicable):
If you haven’t received a refund yet:
- Please check your bank account again
- Please contact your credit card company; it may take some time before your refund is officially posted.
- Finally, please contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at supoort@lashtraders.com
LASH TRADERS IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN ORDERS.
Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc…) will be the responsibility of the customer.
Orders are shipped by the sellers after placing order, please add processing time to choose shipping time.